Henzy Tanrien-Sawyer (Dip.Couns) Counselling Service
Bromley Kent & Greater London

What to Expect. Library Image: Depressed Person

The counselling process

Types of counselling
Who is counselling for?
Issues counselling can address
Start of Therapy session
Opening times

What is Counselling
Counselling is talking therapy which allows you express your thoughts and feelings to me in a safe and confidential space within a professional ethical framework. You may or may not have been in counselling before or perhaps, had an unpleasant experience previously.

I cannot promise to make things better but I can work with you to understand what it is you are thinking and feeling as you talk me through the issues you have. All sessions are structured with a verbal and written therapy contract. Once agreement is reached, sessions take place on same day and time each week for 50 minutes.

As a qualified Counsellor, I can provide you with a safe and confidential therapeutic environment if you need someone to talk to. I am here to listen to you and accept you without any judgement with warmth because you are a unique individual. Together we shall work to try and get a sense of your needs whilst I apply a range of counselling skills and therapeutic approaches such as Humanistic Approach, Psychodynamic, CBT, Transactional Analysis and Creative Therapy to give us more understanding of your presenting problem tailored to best suit your needs.


Types of Counselling:

Telephone:
It involves structured therapeutic counselling where we speak over the phone.

Video Online :
This is as structured therapeutic counselling video face to face session that is carried out using a secure video network provider to work safely with you. I currently use Zoom because of its security. For this type of counselling, you will need to have access to either a computer/laptop or a mobile smart device that has an inbuilt camera.

Face to Face:
This is usually carried out in my therapy practice room. Due to Covid-19, clients are required to wear a face covering during sessions and use hand sanitiser which is offered once you arrive at the property before your session starts. Any face covering of your choice is fine however, for comfort a clear face shield visor is recommended. A temperature scan would be taken to ensure it is safe to allow you have your sessions as precaution to ensure you do not have any flu-like and Covid-19 symptoms. If however, you think you might have symptoms of Covid-19 or the flu, you are advised to stay at home and self-isolate for 14 days. For more information about safety measures for face to face during sessions, see Covid-19 Update


Who is counselling for?

Counselling can be accessed by anyone experiencing difficulties emotionally and psychologically. You are most welcome to contact me by email or give me a call. I work with:

  • Adults
  • Older Adults
  • Children over 10
  • Young People
  • Couples
  • Trainees & Students
  • Christians and non-Faith

    What's on offer?
    Once you feel comfortable to proceed having me as your counsellor, we can negotiate payments and methods of counselling you would prefer either video online counselling or telephone counselling. I can offer you therapy sessions that are short term or long term as we aim to work towards your goals which we would review and agree together. However if you feel you would like to end sooner before your agreed sessions, we can review this also. For therapy to be effective, I would like to ask that clients commit to an initial 6 sessions after which we can review the contract to see if they still want to proceed. Book Now for a free assessment

    Opening Times
  • Mondays - Fridays 7am - 8pm
  • Saturdays - 10am - 5pm
  • Sundays - Enquiries & 3-day consecutive block booking sessions only

    Click on Fees menu to find out about rates and payments.

    Referral Method and Initial Assessment:
    This is a self-referral service. Once I have received your referral either by telephone or email, I shall contact you for an initial telephone assessment which is free and lasting up to 15 minutes. This is just to give me an idea what your needs are and if you are suitable to my skills set using an integrative model. However, if your presenting problem is not within my proficiency, I am happy to suggest referral to a specialist service i.e. GP or Mental Health professional.


  • Issues counselling can adderss

  • Difficult physical health conditions, Negative thoughts
  • Depression, Anxiety, phobias, Anger, Suicidal thoughts
  • Sexual Abuse, Self-Harm, Childhood traumas, Self-confidence
  • Communication, Conflict resolution, Bereavement and Loss
  • Spiritual understanding and Mindfulness
  • Understanding yourself and others
  • Relationship issues, Marital Breakdown
  • Work Related issues


  • What to Expect. about me

    Start of Therapy session:

    Counselling/therapy within my private practice involves you talking to me about whatever has made you want to access counselling. I would look at this in a detailed assessment session as we agree a working contract. As I follow you in your counselling journey, I would ask personal questions designed to help me understand what therapeutic approach I can use with you and gain a clearer pictures of your problem. It would also involve me obtaining your personal data and sensitive information. Please click on the Privacy Notice menu bar for details on how your data is being used during therapy.

    Our discussion would focus on how you are feeling and what you would like to talk about. Sessions would feel sometimes challenging because it might bring up painful and sometime uncomfortable feelings for you. It might make you feel sad, frustrated, angry and you will experience a variety of feelings but know that I would be with you throughout your counselling journey. We can talk about anything you want to address which could include:

  • the situation you are having difficulty with
  • your relationships and family history
  • childhood experiences
  • your feelings, emotions and thoughts
  • your behaviour
  • past and present life events

    As previously stated, I do not provide an advice service however, I believe we can work together as we look at what issues you would like to address and explore as I listen in a non-judgement way. Using open-ended questions, I will try to understand your views and gain more clarity so I can tailor my modality to meet your needs which would help you formulate your own solutions to your problems so you can achieve your goals.


  • COVID-19 UPDATE November 2020

    Face to Face counselling is available to clients who have no health risk, not in the vulnerable high risk category or pose a health risk to themselves and to others. Clients are expected to follow all safety measures put in place to keep all safe.

  • Please do not show up for your session if you suspect you might have flu-like symptoms or Covid-19. If you have a health condition with risk factors or connected with others with pre-existing health conditions, a telephone or online counselling is advised. This would reduce the risk to yourself, your counsellor and others whom you may share the same space with during travel to and from your location to the therapy practice location.
  • The therapy room would be thoroughly sanitised and ventilated before and after each therapy session.
  • Please ensure that you are wearing a face covering upon arrival. Ring the doorbell and step back from the door at a safe distance to be attended to.
  • Your temperature will be taken using a non-contact forehead temperature gauge. However, clients whose readings exceed 37 degrees, will not be allowed into the property and would be advised to go home to self-isolate for 14 days.
  • There is a 2m distance rule with NO physical contact e.g. handshaking or friendly hugs.
  • Clients are advised to bring their own face covering (face mask / face shield visor) which shall remain on their faces for the duration of their therapy session which is 50 minutes.
  • Clients who do not have the appropriate face covering will not be seen or allowed into the property.
  • A hand sanitiser would be provided for you to use as you can enter the property.
  • Clients will need to bring their own tissues and a waste bag to put any of their used tissues during the session which you must take with you.
  • Drinking water or a hot drink is available. However, clients are free to bring in their own hot drinks and bottle of water if they wish to do so. No alcohol is allowed on the property.
  • If you are unwell, future sessions will be postponed if you are advised medically to self-isolate, or if they have any symptoms of a cold, cough, respiratory issues or a raised temperature.
  • If you or anyone living with you has developed potential symptoms of COVID-19, please self-isolate and inform me of this.
  • You will need to continue keeping yourself up to date with Government guidelines and updates for Covid-19.
  • In the event that others or myself have been diagnosed with coronavirus the NHS will require that I divulge a list of people whom I have come in contact with. In such circumstances I shall inform the NHS of my contact with clients to help the track and trace method.
  • In the event that I need to self-isolate as result of any medical issue on the date of a face to face session with a client, I shall contact the client to re-arrange their appointment.
  • If you are unable to attend your appointment for whatever reason, please give 48 hours notice to cancel.
  • Missed appointments without 48hrs notice will incur fees to be paid and your missed session shall be counted as part of your total agreed sessions. Please read cancellation policy. www.htsawyercs.com


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